Questions? Call us at 1-800-752-6744 will ship the products and plans ordered at the address given when the order was placed. Delivery charges will be determined by the chosen shipping method and the selected option. Planimage will ship your order assuming that someone will be available at the address given to sign when receiving the merchandise. If you don’t require a reception signature, please uncheck the box regarding this signature. Planimage will not be held responsible in case of lost or theft of your order. If applicable, you will have to assume all customs and export charges for products and plans shipped outside of Canada. Please note that any order placed outside of our regular business hours will be processed on the next business day.

Please note that because of the new Quebec Building Code regulation for better energy efficiency standards (L.R.Q., c. B-1.1), the 24-hour delivery service is temporarily suspended. Delivery times will vary according to the amount of work to be performed by our technologists at the time your order is received. For additional information, please contact us.


Information regarding sales tax in Canada
  • Sales in Quebec

The GST and the PST are applicable on each order. The GST is calculated first then the PST (on the sales amount including the GST).

GST and PST identification numbers are indicated on all invoices.


  • Sales outside of Quebec (but within Canada)

Regulations regarding the GST or the HST apply according to the province in which the sale has occurred.

Sales outside of Canada

No taxes are applicable.